🚚 Shipping Information
Reviva BioHelix is committed to offering fast, safe and traceable shipping for all its customers. Here you can find all the information on delivery times, costs and methods.
📦 Order Processing
Orders are processed and shipped within 24/48 business hours of payment confirmation. Orders placed on holidays will be processed on the first available business day.
🚛 Delivery times
✔ Italy: 1-3 working days
✔ Europe: Not yet active
Delivery times may vary depending on location and courier availability.
💰 Shipping costs
-
Italy: Always Free
- Europe:
-
Cash on delivery: €3 supplement (also applied to orders with free shipping)
📍 Courier used
Shipments are made with SDA to ensure fast and reliable deliveries.
📩 Order Tracking
After shipment, you will receive a tracking link via email to monitor the delivery status in real time.
🔄 Delays, losses and problems with shipping
If your package is delayed, lost or has any problems in transit, we take full responsibility and will resolve the issue as quickly as possible.
🚨 Receiving damaged or incorrect package
If you receive a damaged package or an incorrect product, we ask you to:
✔ Contact us immediately within the same day of delivery.
✔ Provide clear photos of the package and the product received.
Write to us at info@revivabiohelix.com for assistance.
📌 For more information, please see the Terms and Conditions of our service.