🔄 Return and Refund Policy

Our customer satisfaction is our priority. If for any reason you are not satisfied with your purchase, you can request a return within 14 days from the date of receipt of the order.

📌 Return Conditions

✔ The product must be intact, sealed and unused for hygiene and safety reasons.
✔ Returns are accepted for damaged, incorrect or changed-mind products , as long as they are in their original condition.

📩 Return Procedure

1️⃣ Send a request via email to info@revivabiohelix.com indicating the order number and the reason for the return.
2️⃣ Once your request is approved, you will receive shipping instructions.
3️⃣ Ship the product at your own expense once authorized to the address Reviva di Scaglione Gianluigi Via Vittorio Emanuele II,242 87017 Roggiano Gravina (CS) which will be provided to you via email.

💰 Refund

✔ The refund will be made within 7 days of receiving the return at our headquarters.
✔ The refund will be made using the same payment method used for the purchase.
✔ If you paid by cash on delivery , the refund will be made by bank transfer in the customer's name.

❌ Non-Returnable Products

🚫 We do not accept returns of opened, used or products without the safety seal .

📌 For any doubts or clarifications, contact us at info@revivabiohelix.com . We are at your disposal! 😊